Introduction
Fit CBD is committed to maintaining the highest standards of journalism and providing accurate, fair, and balanced content. We value feedback from our readers and take all complaints seriously. This Editorial Complaints Policy outlines the process for raising and resolving editorial complaints regarding the content published on fitcbd.co.uk.
Making a Complaint
If you have a complaint about any editorial content on Fit CBD, please contact us at [email protected]. Your complaint should include:
Your full name and contact details
The title and date of the article in question
A detailed description of your complaint and the specific concerns you have
Any supporting evidence or documentation
Complaints Handling Process
Upon receiving your complaint, our editorial team will:
Acknowledge receipt of your complaint within five working days
Review the content in question and the details of your complaint
Investigate the issue thoroughly, which may include consulting with the author and any relevant parties
Provide a written response with our findings and any actions we intend to take within 15 working days
Possible Outcomes
After reviewing your complaint, we may:
Correct factual inaccuracies or errors in the content
Amend the article to address any issues of fairness or balance
Remove the content if it is found to be in violation of our editorial standards
Offer a right of reply or an opportunity for you to provide a statement or counter-argument
Take no further action if the complaint is deemed unfounded or the content is determined to be in compliance with our standards
Appeals
If you are not satisfied with our response to your complaint, you may request a further review by contacting us again at [email protected]. Please include the reasons for your dissatisfaction and any additional information that may be relevant. We will conduct a second review and respond within 15 working days.
Confidentiality
All complaints will be handled with the utmost confidentiality. Your personal information will be used solely for the purpose of addressing your complaint and will not be shared with any third parties without your consent.
Continuous Improvement
Fit CBD is dedicated to continuous improvement in our editorial practices. Feedback and complaints are essential to this process, and we use them to enhance the quality and integrity of our content.
Contact Us
If you have any questions about this Editorial Complaints Policy or wish to make a complaint, please contact us at [email protected]. We are committed to addressing your concerns promptly and fairly.
Conclusion
Thank you for your interest in maintaining the high standards of Fit CBD. We appreciate your feedback and are dedicated to resolving any editorial complaints in a transparent and respectful manner.